Talk to an Arbonaut

If you’re looking to dig into the data dictionary, talk through your project goals, or brainstorm how we’d fit into your operations, we’re all ears!

You’ll connect with an Arbonaut who can walk you through next steps, live demos, and customized recommendations.

Do you need customer support?

What is the best way to get a hold of someone at Arbo?

We are available anytime by phone, text or email. You are welcome to call anyone on the team on their mobile phones, which can all be accessed via the main phone line: 202-505-5296.

Our emails are ‘firstname’@goarbo.com. You can also reach us at hello@goarbo.com

What kind of customer service is available?

We provide customer service to assist users of our analytics platforms. This can include providing demonstrations either to groups or individuals, answering specific feature or functionality questions, or helping to interpret a data set or other embedded analytic, regulatory filing, etc.

For ArboIQ Analytical Services customers, we provide customized quick-turn data files, narrative visualizations, and research reports — or on-call access to subject matter experts for consultation.

We most always respond within 24 hours — 24/7/365.

I think my company is an Arbo customer; how can I get access?

Arbo exclusively utilizes official verifiable source material ensuring the highest standard of accuracy and reliability in our project and asset intelligence.

The Arbo data acquisition system is working 24/7 to systematically structure data directly from regulatory dockets, court proceedings, company filings, electronic bulletin boards, and myriad federal, state, and local agencies.

Arbo warehouses all of this information allowing us to synthesize and deliver timely updates to customers and integrate comprehensive datasets at scale.

Like you, we also leverage a professional network of industry insiders, including regulators, developers, litigators, and market participants, to validate and enrich our intelligence with expert perspectives.

This approach means Arbo clients receive only trustworthy referenceable data and insights carefully tailored to their needs resulting in a dependable foundation for decision-making, risk management, and strategic planning in an increasingly complex environment.

If you would like to review the Arbo data dictionary, please get in touch so we can make time to discuss your needs.

How can I submit a request for ArboIQ Responsive Analytics?

We welcome existing customers to reach out directly to Arbonauts. Alternatively, submit a form with some details about your project and suggest a good time to meet for a quick scoping chat.